Emergency Phone: + 383 (0) 45 332 333 | rinor.raci@arkep-rks.org
Technical Support: operations@kosix.net | Billing / Finances: fatmir.gervalla@arkep-rks.org | Sales / Marketing: info@arkep-rks.org
Regular technical support at KOSIX is provided on an office hours basis from 08:00 to 16:00 CET, Monday through Friday. The normal communications channel in the regards of technical support is to operations@kosix.net. KOSIX aims 4 hour turnaround on all email support requests. KOSIX operations staff are also available by telephone on +383 (0) 38 200 28 063
Emergency 24x7x365 Support
An 24-hour support direct numer is available on +383 (0) 45 332 333 for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only such as KOSIX critical system failures causing loss of service to members. If there is no immediate answer from this phone, please leave a message and it will be attended to immediately.
Technical Support Summary |
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| Email: | operations@kosix.net | ||
| Phone: | +383 (0) 38 200 28 063 | ||
| Hours: | 09:00 to 16:00 CET, Monday to Friday | ||
| 24h Emergency: | +383 (0) 45 332 333 | ||